Delivery courier
Taxi driver
Shops & restaurants
We offer support via our in-app platform, which can be accessed at any time by tapping "Contact support" in the app.
If your order contained incorrect items or was missing food, please let us know here. Be sure to specify exactly which item was missing or incorrect and attach a photo of the order you received. Please note that we cannot replace the order, but you may be eligible for a refund.
We are sorry that the food you received did not meet your expectations. You can rate each item in your order to provide feedback on every dish. Your ratings are an important way for us to ensure we partner only with the highest-quality merchants. If you believe the food you received was unacceptable, please let us know a bit about the issue so our team can help.
f you never received your order but were charged for it, please let us know here. We will review the situation and make any necessary adjustments. Note: - If you selected the "Leave at door" delivery option, please check your doorstep to see if your order has already arrived. - If the courier made reasonable attempts to contact you upon arriving at your requested location, you may not be eligible for a refund.