1. Information We Collect Personal Information: When you register for or use SNAX, we may collect your name, email address, phone number, delivery address, payment details, and other information necessary to provide our services. Usage Information: We collect information about how you use the app, including device information, your IP address, browser type, and app activity. Location Information: With your permission, we may collect real-time location data to facilitate delivery and improve service accuracy. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and collect analytics.
2. Use of Your Information We use your information for the following purposes: Providing and managing your orders and deliveries Securely processing payments Communicating about your orders and updates Personalizing your experience and providing offers Improving our app and services Complying with legal obligations
3. Sharing and Disclosure of Information We do not sell your personal information. We may share your information with the following parties: Service providers and partners who assist with the operation of the app and the fulfillment of orders Payment processors for handling transactions Legal authorities, if required by law or to protect our rights Other users, only when necessary to fulfill an order (e.g., sharing a delivery address with a courier)
4. Data Security We employ industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure.
5. Your Choices You can update or delete your account information by accessing your profile within the app. You can disable location services, though this may limit delivery functionality. You can opt out of marketing communications at any time.
6. Children’s Privacy SNAX is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy We may update this privacy policy from time to time. We will notify you of significant changes via the app or by email.